March/April 2026 Issue
Managing to Succeed: Back From the Brink
By Dhruv Chopra
Radiology Today
Vol. 27 No. 2 P. 28
Radiology is at a breaking point. We can save it.
Radiology is a cornerstone of modern medical diagnostics, but today it stands at an inflection point. Pressures threatening its sustainability range from a persistent shortage of radiologists and rising practitioner burnout to declining radiology reimbursement and soaring costs.
Meanwhile, imaging needs are predicted to increase by up to 26.9% over the next three decades. By contrast, the radiology workforce is only projected to grow by 25.7% in the same period. The implication is clear: Demand will outpace supply, creating sustained pressure on access, turnaround times, and quality of care.
Shortages and Burnout
Burnout is no longer a secondary concern; it is a core capacity constraint that causes real consequences. In high-volume emergency departments, delayed reads can extend stays and slow stroke and trauma pathways. In oncology, backlogs in staging scans can postpone treatment by days or weeks. In breast imaging, limited coverage can delay screening follow-ups and undermine early detection.
Operational fragmentation is a major driver of these challenges. Radiologists routinely navigate multiple systems to adequately interpret reads. Simultaneously, their noninterpretive administrative and compliance work is also increasing. A recent study found that radiologists spend nearly 44% of their day on these noninterpretive tasks. The result is structural inefficiency, with highly trained clinicians devoting nearly half of their time to activities that do not directly improve diagnostic throughput or quality.
The RSNA projects that by 2030, approximately 20% of Americans—about 70 million people—will be 65 or older. This population already accounts for roughly 30% of annual imaging utilization, and its share continues to rise. Beyond aging, imaging has become integral to care pathways from oncology and cardiology to orthopedics and sports medicine, while emergency departments are increasingly dependent on 24/7 advanced imaging for triage and throughput.
As imaging becomes embedded earlier and more frequently in clinical pathways, volume growth becomes both predictable and unavoidable. Without improving radiologist productivity, the gulf between supply and demand will widen, placing access, quality, and clinician sustainability at risk.
A Structural Lever
Addressing the productivity gap requires more than incremental staffing or short-term outsourcing. It demands a redesign of radiology operations around productivity, clinician experience, and scalability. Several technology-enabled levers are already demonstrating impact. They include the following:
• Agentic and assistive AI. According to the American Medical Association, a majority of physicians report using some form of health care AI and see some advantage in patient care. Importantly, 57% identify administrative burden reduction as AI’s greatest opportunity. In radiology, this includes automated worklist prioritization, protocol selection, quality checks, and structured reporting, freeing radiologists to focus on interpretation and clinical judgment.
• Teleradiology and distributed coverage. A study by Everlight Radiology shows that 98% of respondents believe teleradiology is beneficial, with 72% citing workload reduction. Health systems increasingly rely on distributed reading models to provide overnight coverage, subspecialty access, and surge capacity, particularly for stroke, trauma, and pediatric imaging.
• Unified, workflow-native platforms. Fragmentation remains the largest barrier to productivity and AI adoption, with radiologists typically operating across poorly integrated RIS, PACS, voice recognition, and revenue cycle management systems. Unified platforms that embed AI directly into reading, reporting, and billing workflows reduce context switching, shorten report turnaround, and improve adoption by aligning with daily clinical practice.
A Leadership Mandate
Radiology is approaching a breaking point. The combined effects of workforce shortages, burnout, and accelerating demand represent a structural challenge.
For health care leaders, the imperative is clear:
• Diagnose operational friction across imaging workflows and administrative processes.
• Invest in productivity multipliers—AI, automation, and unified platforms that reduce noninterpretive time.
• Build scalable coverage models through teleradiology and subspecialty networks.
• Anchor technology adoption in clinician experience, ensuring trust, integration, and training.
The goal is not to do more with less. It is to redesign radiology for sustainability, protecting clinician well-being, preserving diagnostic quality, and ensuring timely access for patients. Radiology has long been central to modern medicine. Whether it remains so over the next decade will depend on the choices leaders make today.
— Dhruv Chopra is the CEO of CIVIE. He has over two decades of experience advancing efficiency, sustainability, and patient care. As founder and CEO, he leads the development of AI-powered, end-to-end solutions across radiology, neurology, emergency medicine, anesthesia, and beyond.
